CARE WITH PURPOSE

Helping people live more independently.

WJM Social Care Ltd is preparing to provide person-centred domiciliary care and supported-living support for adults aged 18–65 across Northamptonshire.

Built around you.

Your routines. Your choices. Your independence.

REGISTRATION STATUS

CQC application status: WJM Social Care Ltd is currently applying to the Care Quality Commission for registration to provide the regulated activity of Personal Care. Regulated personal-care services will not commence until registration has been granted.

Our current focus

Support built around the individual.

WELCOME TO WJM

Care should protect dignity, choice and independence.

We believe good support starts by understanding the person rather than simply completing a list of care tasks. Our approach considers each person's strengths, preferences, communication, routines, risks and the outcomes they want to achieve.

What Matters to Us — the foundations of our approach

01 Listen first

We begin with the person's strengths, preferences, communication needs, risks and desired outcomes.

02 Support safely

We only accept care where we are satisfied that we have the staffing, competence and resources required to meet the person's needs safely.

03 Promote independence

Our aim is to help people maintain and develop their skills, exercise choice and participate in everyday community life.

Support where people live

Our developing service model focuses on supported living and domiciliary care, with support determined by individual assessment.

01 / SUPPORTED LIVING

Your home. Your choices.

Support that respects home and independence. Person-centred care and support for adults living in supported-living accommodation, with housing and care arrangements kept appropriately separate.

02 / DOMICILIARY CARE

Care in familiar surroundings.

Care in the place you know best. Personal care and agreed daily-living support provided in a person's own home according to their assessed needs and care plan.

Clear boundaries. Safer care.

WJM is developing services for adults aged 18–65 with mild learning disabilities, mild physical disabilities and mild mental-health support needs.

Every referral will be considered individually before we decide whether WJM can safely and appropriately meet the person's needs.

Referral Assessment

We consider personal care, communication, mobility, medicines, mental wellbeing, capacity, safeguarding, environmental risks, staffing requirements and desired outcomes.

The person comes first

Dignity

Support should protect privacy and respect individual preferences.

Choice

People should be involved in decisions about how their care is provided.

Independence

We support people to maintain and develop their skills wherever possible.

Safety

Care is planned around assessed needs, risks and staff competence.

Safeguarding is everyone’s responsibility

WJM takes concerns about abuse, neglect, exploitation and improper treatment seriously. People receiving support should feel safe and know how to raise a concern.

Quality and accountability

Safer Recruitment

Appropriate pre-employment checks and recruitment processes before staff provide unsupervised care.

Staff Development

Induction, training, supervision and competency assessment appropriate to staff responsibilities.

Quality Monitoring

Care reviews, audits, incidents, complaints and feedback are used to monitor and improve the service.

TALK TO WJM

Let’s talk about the support you need.

Speak with WJM about your requirements and our individual assessment process.