OUR SERVICES
Support matched to assessed need.
Every service begins with an individual assessment. We take time to understand the person's needs, strengths, preferences, risks and the outcomes they would like to achieve.
WJM Social Care Ltd will only agree to provide support where we are satisfied that we have the appropriate staff, skills, competence and resources to meet the person's needs safely.
REGISTRATION STATUS
CQC application status: WJM Social Care Ltd is currently applying to the Care Quality Commission for registration to provide the regulated activity of Personal Care. Regulated personal-care services will not commence until registration has been granted.
01 · Personal Care — Respectful support with everyday personal care
Personal care is provided according to the individual's assessed needs, preferences and agreed care plan.
Our approach is to provide the level of assistance required while encouraging people to maintain as much independence as possible.
Support may include
- Washing and bathing
- Dressing and grooming
- Oral hygiene
- Continence support
- Personal hygiene
- Mobility associated with personal care
- Other agreed personal-care needs
02 · Overnight Support — Safe and planned overnight care
The type and level of overnight support will be determined through assessment and the person's individual care plan.
Sleep-in or waking-night support may be provided where this has been identified through assessment, agreed with the relevant person or commissioner and can be safely staffed.
Overnight arrangements will be clearly documented within the person's care plan and associated risk assessments.
03 · Medicines Support — Safe support with medicines
Where medicines support is required, the level of assistance will be identified through assessment and recorded within the person's care plan.
Medicines support will only be provided by staff who have received appropriate training and have been assessed as competent for the tasks they undertake.
Depending on assessed need, support may include
- Medicines prompting
- Assistance with medicines
- Administration of medicines
- Appropriate recording
- Monitoring and reporting concerns
The person remains at the centre of their care
Dignity
Personal care should protect privacy, dignity and individual preferences.
Choice
People should be involved in decisions about how their support is provided.
Independence
We support people to maintain and develop their abilities wherever possible.
Safety
Care is planned around assessed needs, risks and staff competence.
Our Service Scope — We only accept support we can provide safely
WJM's intended service is for adults aged 18–65 with mild learning disabilities, mild physical disabilities and mild mental-health support needs, subject to individual assessment.
Where a person's needs require specialist skills, clinical interventions or risk-management arrangements outside WJM's competence or service scope, we will not accept the package unless appropriate safe arrangements can be established.
Explore our care settings
Supported living
Support that respects home and independence. Person-centred care and support for adults living in supported-living accommodation, with housing and care arrangements kept appropriately separate.
Domiciliary care
Care in the place you know best. Personal care and agreed daily-living support provided in a person's own home according to their assessed needs and care plan.
TALK TO WJM
Let’s talk about the support you need.
Speak with WJM about your requirements and our individual assessment process.